Returns & Exchanges
At xBloom, we pride ourselves on the quality of our specialty beans and brewing technology. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on hardware and a satisfaction guarantee on our curated coffee selections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process for hardware or unopened coffee products.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all accessories and manuals are included for machines to qualify for a full refund.
Ship to xBloom
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Refund or Credit
Once our quality team inspects the returned items, we will issue a refund to your original payment method or provide store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing